This English text is a reference translation provided for convenience. The Japanese version is the legally binding original; if the two differ, the Japanese version prevails.
| Seller | AniNovel (trade name)
The name of the Operator will be disclosed without delay upon request. |
|---|
| Address | Disclosed without delay upon request, in writing or by email.
Please contact us at the email address below. |
|---|
| Telephone number | Disclosed without delay upon request, in writing or by email.
Please contact us at the email address below. Hours of response: weekdays 10:00-17:00 (excluding Saturdays, Sundays, public holidays, and the year-end/New Year period) |
|---|
| Email address | [email protected] |
|---|
| Website | https://aninovel.com |
|---|
| Sales price | Prices are displayed, inclusive of tax, on the application screen for each service.
What is sold through the Service is the right to view and use works. Copyright and publication rights in the works are never transferred or sold. |
|---|
| Charges other than the price of the goods | Internet connection charges, communication fees, and other costs necessary to use the Service shall be borne by the user. |
|---|
| Payment methods | Credit card (VISA / Mastercard / JCB / American Express / Diners Club)
|
|---|
| Timing of payment |
· Monthly plan: charged automatically at the time of application and on each monthly renewal date thereafter
· Annual plan: charged automatically at the time of application and on each annual renewal date thereafter
|
|---|
| Timing of delivery | The features are reflected in your account immediately upon completion of payment. |
|---|
| Cancellation, returns, and termination |
Due to the nature of digital content, refunds and cancellations after payment has been completed cannot, as a rule, be accepted.
For monthly and annual plans, you can stop subsequent charges by completing the termination procedure no later than the day before the next renewal date. Pro-rated refunds are not provided.
In cases such as non-provision due to a serious defect or an erroneous charge, we will investigate and provide a refund.
|
|---|
| How to terminate | You may terminate at any time from "Account Settings" → "Manage Subscription" → "Terminate" on My Page.
Inquiries regarding termination: [email protected] |
|---|
| Operating environment |
· Supported browsers: the latest versions of Google Chrome, Microsoft Edge, Mozilla Firefox, and Safari
· JavaScript and cookies must be enabled
· Recommended screen resolution: 1024×768 or higher
|
|---|